Grosvenor Casinos

The UK’s largest multi-channel casino operator. 

The brand offers a range of popular casino table games, including roulette, blackjack, baccarat and poker as well as electronic roulette and slot machine games. The digital channel continues to gain scale and offers many popular games including its very popular live casino.

Grosvenor Casinos also operates two unbranded casinos in Belgium.

Industry overview
Casinos in Great Britain offer a variety of traditional games of chance in a safe, social and highly regulated environment. Customers must be 18 years or older in order to play in a casino.

Staking levels are not capped (with the exception of electronic gaming machines) and are determined by the casino.

Under current legislation, the following activities must be offered under a 1968 Act casino license in Great Britain: casino table games (including American roulette, blackjack, stud poker, punto, banco, sic-bo and dice); electronic games (predominantely electronic roulette), gaming machines and card room games (including player-to-player poker and mah-jong). In addition, casinos typically include licensed bars and restaurants.

In Britain, due partly to restrictions on electronic gaming machines, the majority of casino revenue is generated by casino table games and their electronic equivalents.

Key people
Martin Pugh – Managing Director
Paul Benton / Paul Armitage – Operation Directors (Retail)
Adam Joseph – Operations Director (Digital)
Richard Playle – Director of Finance
David Balls – Director of Human Resources
Jo Blundell – Director of Sales and Marketing


Live Casino


Key facts  
Established 1970
Clubs* 56 (54 in UK; 2 in Belgium)
Revenue* £397.2m
Operating profit* £52.1m
Customer visits* 7.7 million per year
Total spend per visit* £51.37
Customers* 1.4 million
Revenue* £43.9m

* Figures as at June 2017