OUR PERFORMANCE
During 2010, Rank recorded another year of growth in adjusted earnings per share,
driven by continued operational improvements and further debt reduction.
- Net promoter score measures a customer's propensity to recommend our brands. It is calculated by subtracting negative scores from positive scores with the difference expressed as a percentage of the whole.
- * Before adjustment for free bets, promotions and customer bonuses.
- ** Before exceptional items.
- *** Group EBITDA before exceptional items is Group operating profit before depreciation and amortisation.
- **** Adjusted profit before taxation is calculated by adjusting profit from continuing operations before taxation to exclude exceptional items, the unwinding of discount in disposal provisions, other financial gains or losses and the amortisation of the equity component of the convertible bond.
- Note: All references in this report to ‘like-for-like’ exclude club openings and closures as well as changes to gaming taxation.
