Grosvenor Casinos
So much more than a casino
Grosvenor Casinos is one of the UK’s most trusted and recognisable leisure brands and one of the most exciting places to build a career.
As the UK’s largest multi channel casino operator, with 50 venues nationwide, Grosvenor Casinos has been at the heart of British entertainment for generations. We’re known for delivering safe, exceptional experiences, built on trust, quality and brilliant service and powered by our people.
Why work for Grosvenor?
You’ll join a well known UK brand with a strong reputation for premium entertainment experiences and a team culture where you’re supported to learn, progress and feel proud of what you do.
Here’s what you can expect
- A fast paced, people powered environment where every role makes a difference
- Training and support to build confidence and skills for life
- Opportunities to grow — whether that’s taking on more responsibility, learning a new skill, or stepping into one of our leadership roles
- A supportive culture focused on wellbeing, inclusion and belonging
- Competitive pay and benefits (role dependent).
A brand people know.
A place people grow.
Walk into a Grosvenor casino and you’ll discover there’s so much more than gaming. From world class slots, table games and electronic gaming to bars, restaurants and live entertainment, our venues are dynamic, diverse and alive – just like the teams who work in them.
What truly sets Grosvenor apart is how we bring it all together. Every role plays a part in creating memorable customer experiences — and we invest in our people so they can build skills, confidence and long term careers in an industry that never stands still. Many of our leaders started on the gaming floor, building their careers step by step.
Whether you are customer facing, behind the scenes or leading a venue, you’ll find opportunity, support and progression at Grosvenor Casinos.
We’ll set you up for success.
Starting somewhere new should feel exciting — not overwhelming. From day one, we focus on giving you the knowledge, support and confidence to do your best work and deliver great experiences for our customers.
- A warm welcome and structured onboarding to help you settle in quickly
- Role training and coaching so you feel confident on the gaming floor (and beyond)
- A buddy and/or supportive teammates you can lean on as you learn
- Clear expectations on what “great” looks like in your role, with regular feedback
- Development conversations to help you plan what’s next
Our Culture
From Like to Love, every time.
Across all 50 Grosvenor Casinos, our culture is brought to life through our “From Like to Love” behaviours – a shared set of values that guide how we treat one another and how we serve our customers.
These behaviours are embedded into everyday life at Grosvenor – from how we welcome customers, to how we support each other, make decisions and recognise success.
They focus on:
- Creating experiences our customers genuinely love
- Taking pride in our standards and environments
- Being brave, determined and continuously improving
- Supporting each other so everyone feels valued and included
Why does this matter?
Because delivering an exceptional customer experience, every time, starts with how we work together behind the scenes.
One team.
One standard.
One community.
We believe great workplaces are built on respect, inclusion and shared pride. Our venues are close knit communities where people feel supported, recognised and trusted to be themselves.
We work in a fast paced, high energy environment – but we also know the importance of balance, wellbeing and celebrating moments that matter. Whether it’s recognising great performance, supporting local communities or simply enjoying what we do, Grosvenor is a place where people belong.
Everyone has the opportunity to get involved in colleague-led inclusion networks, helping people connect, learn and contribute to positive change. They’re open to everyone – whether you identify as part of that community or as an ally.
“I’ve worked in food and beverage since I was 14, and it’s a career I’m still passionate about today. What I love most is the variety and the opportunity to work with brilliant people, support my team and create memorable experiences for our customers. In my role, I focus on coaching and developing colleagues, driving performance and making sure every customer feels welcomed and valued. It’s a rewarding workplace that has helped me grow both professionally and personally, while also giving me the balance I need for my family.”
“I joined Grosvenor Casinos after working in health clubs and retail, bringing leadership experience from outside the gaming industry. From day one, the team was welcoming and supportive, and I was trusted to learn, contribute and bring a fresh perspective. Since joining, I’ve progressed quickly, gained my PML, taken on new venues and been involved in key business projects. What stands out most is the autonomy, support and opportunity to grow. Grosvenor is a business where your experience is valued, your voice is heard, and you’re encouraged to build your own path.”
“I joined the casino industry at 18 as a trainee dealer and have built a rewarding career with Grosvenor Casinos, progressing through a variety of roles to become General Manager at Merchant City. What has kept me here is the people, our brilliant colleagues and customers, and the variety, energy and opportunity that every day brings. It’s a fast-paced, supportive environment where no two shifts are the same, development is encouraged, and there are real opportunities to grow if you’re willing to learn, work hard and go for it.”
WORKING AT GROSVENOR CASINOS
Skilled.
Passionate.
Entertainers at heart.
Dealers
Being a Dealer at Grosvenor Casinos means working in one of the most skilled roles in our business. No two days are the same and we promise you’ll gain a skill for life, while learning, growing and developing a career with us.
You’ll need sharp attention to detail, a great memory and the confidence to perform because as a Dealer, you’re the face of our gaming experience. You’re where customers come to be entertained, challenged and immersed.
Food & Beverage
When you think casino, food might not be the first thing that comes to mind — but step inside a Grosvenor Casinos venue and you’ll discover restaurants that are anything but ordinary.
Each venue offers a unique dining experience, tailored to its local customers. From relaxed daytime favourites to evening menus inspired by Michelin level standards, our food and beverage teams take pride in quality, presentation and service.
Management
Our venues are powered by strong, inspirational leadership.
From operations and customer experience to people, culture and performance, our managers lead with confidence, challenge the status quo and continuously look for ways to enhance the experience for customers and colleagues alike.
Support
Behind the scenes of every great customer experience is a team making it possible. Our support functions work hand-in-hand with our venue teams to deliver excellence every day.
From Finance and Compliance to Safer Gambling and People & Culture, a career in our support teams offers the opportunity to shape how we operate and support our people.
Your career.
Your future.
Grosvenor Casinos.
If you’re looking for more than a job – if you want to be part of a well known, well respected brand, build skills for life and grow in a business full of opportunity then Grosvenor Casinos could be the place for you.
Because at Grosvenor Casinos, it’s not just about the game. It’s about the people who make it unforgettable.