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The UK’s largest multi-channel casino operator.

The brand offers a range of popular casino table games, including roulette, blackjack, baccarat and poker as well as electronic roulette and slot machine games. The brand’s digital channel offers many popular games, including its very popular live casino, in addition to therecently launched sports betting offer.

Grosvenor Casinos also operates one unbranded casino in Belgium.

Industry overview
Casinos in Great Britain offer a variety of traditional games of chance in a safe, social and highly regulated environment. Customers must be 18 years or older in order to play in a casino.

Staking levels are not capped (with the exception of electronic gaming machines) and are determined by the casino.

Under current legislation, the following activities must be offered under a 1968 Act casino license in Great Britain: casino table games (including American roulette, blackjack, stud poker, punto, banco, sic-bo and dice); electronic games (predominately electronic roulette), gaming machines and card room games (including player-to-player poker and mah-jong).   In addition, casinos typically include licensed bars and restaurants.

In Britain, due partly to restrictions on electronic gaming machines, the majority of casino revenue is generated by casino table games and their electronic equivalents.

Key people

Alan Morgan – Managing Director (Retail)
Debbie Husband – Operations Director (Retail)
Adam Joseph – Operations Director (Digital)
Nigel Lewis – Director of Finance (Retail)
David Balls - Human Resources Director (Retail and Group)
Richard Playle - Commercial Director (Retail)
Olly Raeburn - Chief Marketing Officer (Retail)

www.grosvenorcasinos.com

Key facts  
Established 1970
Clubs* 55 (54 in UK; 1 in Belgium)
Venues  
Revenue* £373.0m
Operating profit* £48.6m
Customer visits* 7.0 million per year
Total spend per visit* £53.26
Digital  
Revenue* £47.5m

* As at 30 June 2018

* As at 30 June 2015
* As at 30 June 2015
Grosvenor Casino

Rank’s multi-channel community-based gaming brand for the British market. The brand’s digital channel offers a selection of games from bingo to a wide range of slot games.The venues also offer great-value food, drink and live entertainment.

Industry overview
Licensed bingo clubs in Great Britain provide low-cost games of chance in a safe, secure and regulated environment. The majority of customers are women and must be 18 years or older in order to play in a bingo club.

Bingo itself is a pari-mutuel lottery-style game where customers can win high prizes (Mecca’s record payout is £1 million) for low stakes. In addition, clubs typically incorporate large gaming machine arcades, licensed bars and restaurant areas, which are also important generators of revenue. 

Key People
Alan Morgan- Managing Director (Retail)
John Dyson - Operations Director (Retail)
Adam Joseph- Operations Director (Digital)
Nigel Lewis - Director of Finance (Retail)
David Balls - Human Resources Director (Retail and Group)
Richard Playle - Commercial Director (Retail)
Olly Raeburn - Chief Marketing Officer (Retail)

www.meccabingo.com

Key facts  
Established 1961
Clubs* 85
Venues  
Revenue* £208.1m
Operating profit* £28.6m
Customer visits* 9.7 million per year
Total spend per visit* £21.46
Digital  
Revenue* £47.5m

* As at 30 June 2018

Enracha
Enracha

Rank’s community-based gaming business for the Spanish market. The brand offers a range of popular community games like bingo as well as electronic roulette and slot machine games, sports betting and food, drink and live entertainment.

Industry overview
Bingo is one of the largest sectors of the Spanish gaming market, alongside lotteries, casinos and gaming machine arcades. Clubs generate revenue form participation fees on games of bingo, customers spending on gaming machines, food and drink.

The industry is largely regulated on a provincial basis, with gaming machines restrictions, staking levels and taxation being determined by the local authority.

Key people
Paul Richardson – International Managing Director
Albert Zorrilla – General Manager

Key facts  
Established 1994
Clubs* 9
Venues  
Revenue* £35.3m
Operating profit* £7.5m
Customer visits* 2.0 million per year
Total spend per visit* €19.96
Digital  
Revenue* (includes YoBingo) £2.2m

* As at 30 June 2018

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Creating value through our brands

Rank at a glance

Creating value through our three brands: Mecca, Grosvenor Casinos and Enracha.

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JOHN O'REILLY'S REVIEW OF 2019/20

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“The more customer-centric we are as a business, the more successful we will be – and there is a big opportunity for us to do just that."

 

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Annual Report and Financial Statements 2020

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