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Responsibility

OUR COMMITMENT TO OPERATING RESPONSIBLY

At Rank, our purpose is to bring excitement and entertainment to the customers and communities we serve. We understand our responsibility to all in our communities. We aim to act with the highest integrity and honesty in everything we do.

OUR CUSTOMERS

Rank is committed to delivering the best possible experience to our customers, providing a service that is exciting and entertaining, as well as safe, fair and delivered responsibly.

OUR PEOPLE

Rank is made up of over 8,500 enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Our people bring our brands to life by striving to deliver a market leading gaming experience. 

OUR NATURAL ENVIRONMENT

We recognise our responsibility to minimise our impact on the natural environment.

OUR COMMUNITIES

Rank has continued its long history of community involvement and charitable fund raising. Our venues are often cited as “community hubs”. We challenge all our teams to consider what they can contribute to the communities that they serve.

SAFER GAMBLING

We remain committed to promoting gambling as a recreational activity and, as importantly, to managing or preventing its use by those people who may be vulnerable, at risk of experiencing harm or who have developed a problem.

COVID-19

During the COVID-19 pandemic the health, safety and wellbeing of our colleagues, customers and the communities we serve have been - and continue to be - our priority.